Shipping Policy

Thank you for visiting and shopping at suzannejennerich.com ! Here is our policy on shipping, including available shipping methods, processing times, and fees.

Processing Time

All orders are processed within 3-5 business days.
Orders are not shipped or delivered on weekends or holidays.
During high-demand periods or peak seasons, order processing may take a little longer. We’ll notify you if there are any delays.

Shipping Rates & Delivery Times

Standard Shipping (3-7 business days): [cost calculated at check out]
Express Shipping (1-3 business days): [cost calculated at check out]
International Shipping (7-14 business days): [cost calculated at check out]
If you cant find your country to ship to, please sent us a message.

Delivery times are estimated and may vary depending on the destination and shipping carrier. Please note that unforeseen circumstances, like weather, may cause shipping delays.

International Shipping

We ship to selected countries, but some regions may have restrictions or longer delivery times. If you can't find your country on the list to ship, please sent us a message, we will try our best to resolve the issue.
Import duties, taxes, and other fees are not included in the item price or shipping cost. These charges are the buyer's responsibility.

Order Tracking

Once your order has shipped, you will receive a tracking number via email.
You can track your order through the provided link or on our website under the Order Tracking section.

Lost or Damaged Packages

suzannejennerich.com is not liable for packages once they are in the possession of the shipping carrier.
If your package is lost or damaged in transit, please contact the carrier directly with your tracking information for assistance. However, if you need help, feel free to contact us and we will do our best to assist you.

Shipping Restrictions

Some products may have shipping restrictions or be unavailable for shipment to certain locations due to regional regulations