Return Policy
Thank you for shopping with us! We want you to be completely satisfied with your purchase. If you are not entirely happy with your purchase, we’re here to help.
Returns
- You have 5 days from the date of receipt to return any item(s) for a refund or exchange.
- To be eligible for a return, your item(s) must be unused, in the original packaging, and in the same condition you received it.
- Certain items are non-returnable, such as:
- Custom or personalized items
- Sale items, gift cards, and downloadable products
Return Process
- Contact us at with your order number and the reason for the return.
- We will respond within 48 hours with further instructions.
- Once your return is approved, ship your items back to us according to the instructions provided.
- Please ensure the return package is securely packed to avoid damage during transit.
Refunds
- Once we receive and inspect your return, we will notify you via email.
- If your return is approved, your refund will be processed within 5-7 business days to your original payment method.
- Please note that it may take additional time for your bank or credit card company to process the refund.
Exchanges
- If you received a defective or damaged item, please contact us immediately for an exchange.
- Exchanges are only offered for items of equal value; if you’d like a different product, please request a refund and place a new order.
Return Shipping Costs
- Customers are responsible for return shipping costs unless the item was received damaged, defective, or incorrect.
- Original shipping fees are non-refundable.
